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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up menu will appear. It includes thorough info about all the operations that you can perform on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast array of instructional videos clarifying how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive FAQ database, which comprises questions asked by actual users and provides real solutions. We periodically "revamp" our FAQ section with new questions & answers in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer service technicians available 24-7 and ready to assist you with any question. Each trouble ticket you send will be answered in less than one hour (the average trouble ticket response time is just twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 122360

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com